Our shipping priority for your Mercedes-Benz parts is to give you the best service available at the lowest price.
Packaging
Our shipping team has years of experience in shipping delicate Mercedes parts such as glass, chrome trim, and tail lights, as well as large parts like bumpers, engines, windshields, and body panels. Your classic Mercedes-Benz parts are safe in our hands!
Tracking
After your Mercedes parts order, you will receive an order confirmation via email. As soon as we ship your item, you will receive a tracking number as well. In some cases, we will be shipping parts from different warehouses; in that case you will receive multiple emails as each parcel ships to you.
Handling Time
We strive to ship out your Mercedes parts as quickly as possible. Since we work with a lot of rare and specialty parts for classic Mercedes cars, ‘fast’ can mean weeks instead of months. As always, we appreciate your patience. The best way to be prepared for the wait is to read the item description carefully, as we always make this handling time publicly available.
Most new aftermarket parts will ship within one business day of your order. Used OEM Mercedes parts also usually ship within one business day, although larger items can take an extra day or two for packaging. Most brand new Genuine Mercedes-Benz parts will take 1-3 days to arrive at our warehouse before we can ship them to you. In some cases, new OEM Mercedes parts will come from Germany and can take up to 2 weeks to arrive at our location. Some of our rebuilt parts, and our new upholstery parts are made-to-order and can take several weeks to be prepared.
Domestic Shipping Methods
You will be able to select your shipping method when you checkout.
Fedex: We ship most packages via Fedex Ground or Home Delivery. For brand new parts, we can also ship Fedex Express. Please note that we cannot guarantee overnight shipping for any order, no matter the shipping method.
USPS: For smaller items, USPS First Class and Priority Mail are highly cost-effective options, especially for our east cost customers.
Freight: We ship all larger items, such as engines, transmissions, doors, hoods, etc. via LTL Freight. In some cases, this shipping cost is included in the price of the part. In others, you will need to contact us for a shipping quote. LTL freight is always cheaper to a business location, and for heavier items there is an extra charge if liftgate service is needed to unload the parcel.
International Shipping Methods
We ship Mercedes parts all over the world, and we partner with a global shipping solution that keeps prices lower for our international customers, as well as allows you to pay customs duties up front. We prefer to ship Fedex economy when available, however other shipping couriers like DHL or TNT are sometimes the best option. You will be able to select your shipping method when you checkout.
Freight: We will happily ship larger Mercedes parts to you via air or ocean freight. The most affordable option is via ocean freight which usually takes 3-4 weeks to most countries. In that case, you will need to arrange pickup of the parcel from your nearest sea port.
