Providing reliable industry knowledge and support that is tailored to individual customer inquiries is our standard. Our goal is to respond to all requests within 2 business days. Some inquiries which require additional expertise and research may take more time. We handle a high volume of requests and we appreciate your patience as we get your project sorted.
Email is the fastest way to reach us and is preferred to voice calls. If you don't use email, that's fine! We are not always able to answer the phone, but if you leave us a detailed voicemail we will call you back as soon as we have information for you.
Please only contact us once per request. This allows our team to move through inquiries more efficiently; please do not both call and email for the same request. Once you receive information confirming your inquiry was received, rest assured that our team is on it. Inquiries are answered in the order that they were received.
Please select the nature of your inquiry to be redirected to the correct contact form:
PARTS REQUEST (what are you looking for?)
WHERES IS MY ORDER? (shipping questions)
PROBLEM WITH MY ORDER (for orders already placed)
REPAIR SERVICE REQUEST (repair services)
Merlin, OR 97532
Contact us for in-store pickup